These Terms of Service ("Terms") govern your use of SinoBee.ai and the services it offers (the "Service"), provided by [卡菲卡金融科技股份有限公司](https://cafeca.com.tw) ("we", "us"). By signing in, paying or otherwise using the Service you agree to these Terms, the [Privacy Policy](/privacy) and the [Refund Policy](/refunds). The Traditional Chinese version prevails if the two versions differ.

## 1. The Service

- **SinoBee downloads and docs.** SinoBee is an open-source AI assistant released under the MIT licence; the software itself is provided under that licence.
- **Skill Hub and tool directory.** Users publish, download and rate skills and tools.
- **Crowdfunded tasks and model evaluations.** Users propose, others back them, and once funded we run SinoBee in an isolated cloud container, charging actual usage to the task budget.
- **Subscription plans.** 30-day periods giving access to the AI models we provide, within quotas, and longer retention of results.
- **Sharing.** Share conversations and tools publicly or with chosen people.

We may change the Service for operational or legal reasons or because third-party services (such as model vendors) change. Material changes are announced on the site.

## 2. Accounts

1. You sign in with a CAFECA account and are responsible for keeping it and your devices secure. Actions taken with your account are treated as yours.
2. Information you give us (for example invoice details) must be true and accurate.
3. Users under 18 need a legal guardian's consent to these Terms before buying paid services.

## 3. Fees and payment

1. Prices are in New Taiwan dollars (TWD) as published on the [pricing page](/pricing). Published model price = vendor USD list price × base FX rate × buffer. Price changes are announced there with an effective date and do not affect crowdfunds already funded or subscription periods already bought.
2. Payments are processed by 應援科技股份有限公司 (Oen, [https://oen.tw/](https://oen.tw/), "Oen"). You first save a card with Oen (3-D Secure, nothing charged); each payment then charges the card you choose. We never receive your full card number. Oen issues the e-invoice and emails it to you.
3. **Crowdfunded tasks:** the money raised is the task budget; usage (model tokens, VM time, storage) is charged to it as it accrues and never exceeds it. When the budget runs out the task pauses and the proposer can open a top-up round or close it; see "Crowdfunded tasks" below.
4. **Subscriptions:** each period lasts 30 days from payment. A new purchase starts after your existing periods. Each plan has a 6-hour limit and a weekly allowance: the weekly allowance arrives every Sunday 00:00 UTC for the days paid for (the first week of a subscription gets a whole week); while the subscription runs without a gap, what is left carries over to the next week, but a week may never use more than the plan's weekly cap, and any gap clears what was carried. When a limit is reached you wait for it to free up or for the next allowance, or use another model source. User levels rise with the total months subscribed (not necessarily in a row) at 1, 2, 3, 5, 8, 13, 21 and 34 months, raising the 6-hour limit and the weekly cap by 2%, 4%, 6%, 9%, 12%, 16% and 20% in turn (level 1 has no bonus); your level is shown on your account page.
5. **Automatic renewal:** automatic renewal is off by default and only starts when you turn it on and choose a card on the subscription or account page. Once on, we tell you the amount and time 4 days before each period ends and charge the same plan to that card 3 days before the end; a failed charge is retried 2 days and 1 day before the end, and every failure is notified. You can turn it off on your account page at any time, after which nothing more is charged; completed renewal charges follow the [Refund Policy](/refunds).
6. The Service starts as soon as you pay. Under Taiwan's rules on exceptions to the cooling-off right for distance sales, online services begun with your prior consent are not subject to the 7-day withdrawal right; refunds follow the [Refund Policy](/refunds).


### Crowdfunded tasks

The full rules and every proposal screening item are in the [Crowdfunding Terms](/crowd-terms).

- Any user can pay the proposal fee (no fee, without limit, while subscribed) to start a crowdfunded task, draft its spec, method and acceptance criteria with AI, and open it for pledges. Crowdfunded tasks are always public.
- Pledges are made in shares (NT$30 each; 1, 5 or 20 at a time) with a card or platform points. Cards are kept by our payment provider Oen with 3-D Secure; this site stores only an encrypted charge token. Nothing is charged during the campaign; you authorize us to charge your saved card the amount you pledged once the task reaches its goal.
- A platform service fee depending on the campaign period (none for 7 days) is deducted from the amount collected when the goal is reached.
- Once funded, the SinoBee agent runs the task and reports progress in its comments. Backers may add reference information there; the agent treats it as background only and it never changes the spec.
- After the run, backers whose pledges were collected vote on the result, weighted by shares. A rejected result is reworked within the budget; remaining disputes are decided by us against the spec and the result.
- Before a campaign opens, its proposal is screened (AI first, a person when in doubt); the period starts when it opens. Crowdfunds that break section 4 can be reported and taken down: during the campaign nothing is charged and charges and points are returned; a task already running is only removed from public listings.
- Backers can download the results during the retention period. Use of and rights in the results follow sections 5 and 6; the proposer must have the right to provide any reference files uploaded.

## 4. Fair use and prohibited conduct

You agree not to do the following. If you do, we may suspend quotas, terminate the Service or remove content, and reserve all legal remedies:

1. Break the law or infringe others' intellectual property, privacy or other rights.
2. Imitate the SinoBee client, tamper with requests or otherwise circumvent quotas, billing or security.
3. Resell, rent or share subscription quotas or accounts, or abuse the Service with automation.
4. Upload or distribute malware, or attempt to break into the Service or other systems.
5. Generate unlawful content or violate model vendors' usage policies.

## 5. Your content

1. You keep your rights in the prompts, files, skills, tools and results you submit. You allow us to store, process, transmit (including to model vendors) and back them up as needed to provide the Service.
2. Content you share or publish is shown to the audience you choose; skills published on the Skill Hub are offered under the licence you specify.
3. Skills and tools published by others are their publishers' responsibility. Review them before installing or running; our review and signature do not guarantee correctness or fitness.

## 6. AI output

AI output can be wrong, incomplete or not factual and is not professional advice. Verify it before acting on it. SinoBee asks for your confirmation before actions such as payments or form submissions.

## 7. Retention

1. While you are subscribed your results and container are kept, plus a 30-day grace period after the last period ends.
2. Without a subscription, results can be downloaded for 7 days after a task finishes. Expired results are marked expired and we may delete them later.
3. Please keep your own backups of important data.

## 8. Interruptions and limitation of liability

1. The Service may be interrupted by maintenance, failures of third parties (model vendors, cloud hosting, Oen, CAFECA) or force majeure. For outages attributable to us we refund the affected part under the [Refund Policy](/refunds).
2. To the extent permitted by law we are not liable for indirect, incidental or consequential damages, and our total liability is limited to the fees you actually paid for the Service in the three months before the incident, except in cases of our intent or gross negligence or where the law provides otherwise.

## 9. Termination

You may stop using the Service at any time. If you breach these Terms we may suspend or terminate your account; paid but unused amounts are handled under the [Refund Policy](/refunds).

## 10. Changes

We may change these Terms and will announce the changes and their effective date on the site. Continuing to use the Service after that means you accept the changed Terms.

## 11. Governing law

These Terms are governed by the laws of the Republic of China (Taiwan). The Taiwan Taipei District Court is the court of first instance, unless consumer protection or other law provides otherwise.

## 12. Contact

- Company：卡菲卡金融科技股份有限公司（tax ID 52650861）
- Website：[cafeca.com.tw](https://cafeca.com.tw)
- Address：臺北市信義區基隆路1段206號18樓
- Email：[contact@cafeca.com.tw](mailto:contact@cafeca.com.tw)